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United StatesCowboy Circular
It's your turn
Give those wheels a second spin
With Cowboy Circular, we refurbish our previously ridden bikes to be ready to ride once again. Keep the world spinning 'round with a bike that's as good as new.
10-day delivery on any model
Keep the world spinning 'round
Cradle to pavement
Ride the virtuous cycle
More than a bike, a Circular state of mind
Refurbish to ride. Again and again
The e-bike that keeps on giving
You're so Circular right now
B Corp Certified
Go Circular for a better world
Cowboy is now a B Corp certified company.
Our Circular program is one of the major initiatives at the heart of our mission to positively impact riders' lives and communities in cities around the world. By giving our bikes a second spin, it's a way for you to experience the connected ride on the road once again while we continue to push our sustainability efforts and the mobility industry forward.
FAQ
When you buy a Circular bike, you'll want to know what's included. Here are some frequently asked questions from the Cowboy community to help guide you.
- What is the condition level of a Cowboy Circular bike?
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Excellent: Bike completely checked and refurbished, working perfectly, with only a few minor scratches on the frame.
Good: Possible scratches. Bike completely checked and refurbished, working perfectly, showing some wear and tear.
- Where is Cowboy Circular available?
Anywhere in Belgium, France, Germany, and the Netherlands.
- What is Cowboy Circular?
Cowboy Circular gives our bikes a longer lifespan by refurbishing the stock of used Cowboy bikes and selling them at a lower price.
- Where do Circular bikes come from?
The supply of Circular Cowboy bikes is fueled by customers returning their bikes in the 14-day period or under warranty, test bikes from our Test ride network and Brussels Brand Store. All bikes are conscientiously refurbished by the service center.
- What do I get when purchasing a bike via Cowboy Circular?
All Circular bikes are sold with a battery, a charger, and the official accessory box.
- Which software features are available with Cowboy Circular bikes?
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- Cowboy 2 Circular: Find My Bike, Navigation, Trips history, Auto unlock, Crash Detection. New firmware updates will be available.
- Cowboy 3 Circular: Find My Bike, Navigation, Trips history, Auto unlock, Manual Unlock, Crash Detection. New firmware updates will be available.
- Classic / Cruiser / Cruiser ST: Integrated cockpit, Find My Bike, Navigation, Trips history, Auto unlock, Manual Unlock, Crash Detection. New firmware updates will be available.
- Is there a warranty coming with the purchase of a Circular bike?
Yes, there is a 1-year warranty, more information here.
- Can I subscribe to the Theft Insurance when purchasing a Circular bike?
Yes. Theft Insurance is available for Circular bikes you can purchase it at check-out or via the Cowboy app when you have activated the bike.
- What is the return policy?
We want you to love your bike. But if you're having second thoughts, you can return your bike within a period of 14 days.
- Can I apply for subsidies when I order a Circular bike?
It depends on the kind of subsidy you want to apply for. You will receive an invoice of your purchase which will state 'Circular Cowboy 2', 'Circular Cowboy 3' or 'Circular Classic'.
- What inspections are conducted on Circular bikes?
Cowboy's team of expertly trained technicians conducts checks on the motor assistance and performance, the conditions of battery and charger, corrects the belt tension and ensures noise-free functioning, cleans the brake pads or replaces when worn, tightens bolts and screws or replaces when worn, and includes only original accessories.